Barbara and the fine, fine staff at The Haven,

When I think of the things I am most grateful for - you and your staff are on the top of my list. A million bessings to all of you, for your professionalism, your compassion or kindness…and God Bless your sense of humor!! Mom is a lucky lady!

Fondly,
Constance Gerard

To all the Caregivers at THE HAVEN!

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This is regarding THE MARRIAGE VOWS given in the Dining Room at THE HAVEN on Sunday, December 30th at 2.30 pm by Three Married Couple Residents. It is impossible to relate our personal pleasure by the HAVEN CAREGIVERS who invited us to participate and by the professional planning and execution by these people, THE CAREGIVERS AT THE HAVEN.

The arrangement of the room was well done and an arch had been provided for the Minister. The Brides carried a bouquet of flowers and the Grooms wore a boutonniere. The Minister, Deacon Jamie Cheney, described the meeting of the couples and their courting and marriage experiences of the three couples. He blessed them and pronounced them Man and Wife.

A wedding cake for each couple had been provided permitting each couple to have their picture taken while cutting a “wedding cake”. The Sparkling Cider added to the ambiance of the occasion. This affair was observed by over 100 residents and guests. Thank You!

Theda and Harold Fritz

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I wanted to take the time now that everything has calmed down, to tell you how pleased I am with my parent’s care at The Haven. Everyone in their own way has been helpful and pleasant, but there are some people with whom I’ve had the most contact, who really stand out.

Claire, of course, is always there - level-headed and helpful. One problem I encountered in the beginning was communication! Every time I called, I would be speaking to someone different who gave me different information and it was extremely frustrating for me. I learned finally, that I should speak only with Alice (who is also fabulous), Claire and Sue (who was consoling in a time of need) because they were the people with accurate information. If you had voice mail just for them, it would be much less confusing.

Cyndy is excellent, thorough and caring toward my parents. She has foreseen many concerns I’ve had especially about meds, and my mother has always felt compassion from her.

Dina has also been a cheerleader to calm them and has answered my questions and helped me with decisions and answers. Candy has also been upbeat, encouraging and knowledgeable since the initial in-take. With my mother’s upcoming procedure, it is such a relief to leave everything in their hands (Cyndy’s whom I gave the scrips) because I know they’ll get it right!

Janet has also been outstanding in her assessment of my dad, her encouraging words and her concern for his progress.

I cannot believe the progress he’s made. He has independently answered the phone, is tying his shoes, can watch television and is basically focused when we’re together. Dr. Bryman certainly prescribed perfectly for him.

My one disappointment is that Elma is not more in their schedule. I observed her with my father one day when we were waiting for my mother. She was a natural - sense of humour, respect and ability to relate to him! Although it is great that she’s the one who cajoles him into his shower, I’m so sorry she is not more involved in daily routines.

Nothing I’ve said means that there are not other people who are caring and good with my parents (and me). The people I mentioned have just been outstanding in their role and it is exceptional that you have such a talented staff. That’s a credit to you, Barbara, for hiring them. Last but not least, thanks to you, and you know the many ways you helped.

Sincerely,
Laurie Shelton, daughter
Natalie and Russell Beattie